How do I create an account?

Click on the person button in the top right of our website, next to the basket, and select create account. Please use a valid email address & memorable password for your account. You will then receive an email to activate your account, please also check your junk/spam folder for this. The great news is, you will receive loyalty points just for creating an account with us! 

I have forgotten my password, what do I do?

No panic, just select the 'forgotten password, button on the account login page. Enter the email address you signed up with & await an email to change this. Please also check your junk/spam folder if this doesn't arrive in your inbox.

What can I access in my account?

You can view your:

  • Order history
  • Registered addresses
  • Registered VIP subscription (if applicable)

How do I redeem my loyalty points?

  • Click the green loyalty rewards button in the bottom right hand corner of our website
  • Select the option 'Ways to redeem'
  • Sign in at the bottom
  • Click the 'redeem' button next to Order Discount
  • Use the scroll bar to decide how many points you would like to redeem at this time (You can only redeem points in multiples of 100 points/£1)
  • Copy the discount code & use this at checkout to receive your discount