Delivery FAQ's

How will I know when my order is ready to collect from store?

You will receive an email instructing this. Please make sure you bring your confirmation email & order number with you, so our team can easily assist you.

Where do I collect from?

From our store in South Yorkshire. The address is:

Unit 4B Rother Court
Mangham Road, Parkgate
S62 6DR

When will my order be dispatched for delivery?

Your order can take up to 5 working days to be dispatched during busy periods. However, we do our best to dispatch any orders within 1-2 working days.

How much does delivery cost?

  • Under £35 Spend -  £3.50 Royal Mail Tracked48 (£4.50 Royal Mail Tracked24 sometimes available)
  • Over £35 Spend - Free (Royal Mail Tracked48)

How long does delivery take?

If you have chosen the Royal Mail Tracked48 service, this should take 48 working hours from when you receive your shipping email. If you have chosen the Royal Mail Tracked24 service, this should take 24 working hours from when you receive your shipping email

(Please note that delivery delays are possible depending on the time of year and how busy RoyalMail are)

Can I track my order?

Tracking information will be sent to you via email, once your order has been collected by Royal Mail & out for delivery.

Do you deliver outside of the UK?

Unfortunately due to current circumstances we do not deliver outside of the UK, but it is something we are looking to reintroduce.

Has my order been dispatched yet?

You will receive an email when your order has been dispatched. Once you have received your tracking number from Royal Mail, you can track this on their website or by clicking this link.