Wax Melt FAQ's
How do I use Wax Melts?
Add the wax melts to your burner and switch on (if electric) or light the tea light under the burner. Electric warmers take a little longer to warm up, due to the fact they do not use a direct flame. It is at your discretion how many wax melts you use in your burner, but please remember that when fully melted wax melts can overrun the burner if you use too many. Please think about the size of your burner when deciding to use more than one wax melt.
How long does a wax melt last?
Each wax melt segment lasts around 12-14 hours before the scent reduces & disappears. When you can no longer smell the fragrance, this is time to change the melt.
How do I remove the old wax from my burner?
Our recommended method to remove wax from your burner would be to light a tea light in your burner for around 30 seconds, or switch on your electric burner for around a minute. The bottom of the wax should have then loosed for you to slide this out with your fingers & dispose of, wipe away the waxy residue & use with a new wax melt.
Why is there clear smoke/vapour coming from my burner?
Please do not be alarmed this is the scent releasing from the wax, the weaker the scent gets the less vapour their will be. This may not always happen because all fragrance oils are different and weaker/stronger than others, but if this does happen, do not worry. You can always contact us if you are concerned.
Are your products safe to use around pets?
Although we use fragrance oil in our wax products, instead of essential oils, & we also have a furry friend who isn't affected by our products, we understand that some pets may have allergies. Therefore if you have any concerns or would like to know the allergens in our products, please contact us 🐾
Do you provide samples or testers?
Yes, all our wax melts other than our Limited Edition scents have a sample option to allow you to buy a smaller sized wax melt, before deciding on a full sized product. Please find the wax melt you would like to try & select 'sample' from the menu.
I can't find the product I am looking for?
Please use the search bar in the top right corner of our website to search for the product you are looking for. If you have no results for this search, this product may unfortunately no longer be on our site, or may have been discontinued.